Information doesn't flow through organizations the way you think it does. If you sent it, that doesn't mean they heard it. If you didn't hear it, that doesn't mean no one told you. The system itself filters, blocks, and loses information at every level. You can't over-communicate in the corporate world. The Story Last October, I started getting requests about project updates. People needed to account for a software change coming in the next release. The problem? That change had been delayed back in May. The February announcement reached everyone. The May delay reached a few managers. Those managers had other priorities. The delay fell off their list. By October, teams were still planning for the original timeline. They had no idea anything changed. No one was lazy. No one dropped the ball on purpose. The information just stopped flowing. The Problem If you're sending information , you think your job is done when you tell your direct reports. You assume ...