The gap between what leadership announces and what employees actually know isn't a communication problem. It's a systems problem.   Information gets filtered, blocked, and lost at every organizational level. Understanding why this happens and what both senders and receivers can do about it is the difference between aligned teams and constant confusion. The Real Cost of Information Loss Last October, I started getting urgent requests about project updates. Teams needed to account for a major software change coming in the next release. The problem? That change had been delayed five months earlier. The February announcement reached everyone. The May delay only reached a handful of managers. Those managers had competing priorities. The delay fell off their radar. By October, multiple teams were still planning for the original timeline. They had no idea anything changed. Nobody was lazy. Nobody deliberately dropped the ball. The information just stopped moving. This happens in your ...