The Observation Framework: How Leaders Get Called Visionary Without Predicting the Future

Quick Bridge: Visionary leaders aren't predicting the future. They're watching the present more carefully than everyone else. The Observation Framework (watch the work, notice friction, build proof, tell the story, persist) turns normalized problems into career-advancing solutions without needing authority or a crystal ball.

Split image contrasting leadership approaches. Left side shows a silhouetted figure reaching toward cosmic celestial imagery representing visionary prediction. Right side shows a team collaborating at a table in warm lighting, representing grounded observation of real work.
Visionary leadership isn't about predicting the future. It's about observing the present more carefully than everyone else.

Early in my career, I won an award for being a visionary team member. The recognition came from work I did improving our localization process. Teams were spending months doing manual translation work. They went through game content line by line, identifying text that needed translation, then retrofitting it all in. It took forever. Most teams put it off until the end of projects, which made it worse.

I started pitching ideas to fix it. Built a prototype. Ran the numbers on what it was costing us. I talked to my boss. Then his boss. Then people in other departments. Anyone who might care about months of wasted manual work. It took dozens of conversations before someone finally said yes and allocated resources.

They called it visionary. It wasn't. I just watched people do tedious work and refused to accept "that's just how it is."

Technical leaders who solve problems others ignore get labeled visionary. But that label misses what actually happened.

Why the "Visionary Leader" Label Is Misleading

The problem with calling someone visionary is that it implies a mystical ability to see the future. It makes their success seem unrepeatable. Like you either have the gift or you don't.

That is wrong. And it stops technical leaders from recognizing they can do the same thing.

When I show my work proactively or build relationships that drive career growth, I'm not doing anything mystical. I'm following a repeatable process that anyone can learn.

The same applies to the leaders we call visionary. They're not predicting. They're observing.

What Steve Jobs and Jeff Bezos Actually Did

Steve Jobs didn't predict the iPhone. In his 2007 presentation introducing the device, Jobs focused on the problem with existing smartphones: "They all have these keyboards that are there whether or not you need them to be there." The Singju Post He saw people frustrated with fixed keyboards on devices that needed flexible interfaces. He had the resources and authority to fix it.

Jeff Bezos didn't predict e-commerce dominance. He made a methodical list of 20 products that could be sold online, narrowed it to five promising options, then chose books for a practical reason. As he explained in a 1997 interview, books had over 3 million titles worldwide, compared to 200,000 music CDs. CNBC The selection advantage made the decision obvious.

Neither Jobs nor Bezos saw around corners into the future. They watched the present more carefully than their competitors. Then they refused to quit until they fixed what they saw.

The Real Skill Behind "Visionary" Success

The difference between me and Jobs isn't vision. It's scale and authority.

We both saw problems others had normalized. We both had conviction about what better looked like. We both built proof of concepts. I had to pitch mine dozens of times to get resources allocated. He could greenlight the iPhone.

But the skill is identical: relentless observation of how work actually happens.

This matters for technical leaders because you don't need executive authority to start observing. You can begin this process tomorrow, leading without formal authority, and still create the momentum that gets you labeled visionary.

The Observation Framework: Five Steps That Look Like Vision

Here is the actual process behind what people mistake for visionary thinking.

Step 1: Watch People Work (Really Watch)

Not in theory. Not in status meetings. Watch the actual work.

I spent time sitting with localization teams. I watched them open files. I watched them copy and paste. I watched them manually search for text strings. I watched the same steps repeat across every project.

Most leaders skip this step. They assume they know how work happens because they used to do it. Or because people described it in a meeting. But work evolves. Workarounds develop. What you think is happening and what is actually happening diverge over time.

Block time to observe. Sit with someone on your team while they do their work. Ask them to narrate what they're doing. Do not interrupt. Do not fix. Just watch and listen.

Step 2: Notice the Friction They've Normalized

Listen for specific signals that indicate normalized friction:

  • The sighs when they click through repetitive steps
  • The "I wish this would..." comments
  • The workarounds they've invented because the official process doesn't work
  • The manual work that feels like "just part of the job"
  • The processes that used to make sense but don't anymore

When I watched localization teams, I heard: "This takes forever but there's no other way." That phrase is the sound of normalized friction. They'd accepted months of manual work as unchangeable reality.

Your job is to refuse that acceptance. To question what everyone else has stopped questioning.

Step 3: Build Proof It Could Be Different

Do not go straight from observation to pitching. Build something first.

I built small prototypes showing automated localization could work. Not production-ready systems. Just enough to demonstrate the concept wasn't fantasy.

Then I gathered data:

  • How much time the current process took per project
  • How much that time cost in salary and opportunity cost
  • How much we could save with the new approach
  • What quality improvements we might see

Data transforms "I have an idea" into "Here's what I've proven is possible."

This step is where getting manager approval becomes easier. You're not asking them to believe in your vision. You're showing them proof.

Step 4: Tell the Story Until Resources Are Allocated

I did not pitch the localization improvement once and give up when someone said no.

I brought it to different people. I refined the story based on what resonated. I showed the business case from multiple angles:

  • Time saved (for engineering managers who cared about velocity)
  • Cost reduced (for directors who cared about budgets)
  • Quality improved (for product managers who cared about user experience)

The story matters because resources don't get allocated to ideas. They get allocated to solutions to problems that matter to decision-makers.

Translate your observation into their language. Show them why the friction you noticed costs them something they care about.

Step 5: Do Not Quit After the First No

Persistence is what separates people who get called visionary from people who had a good idea once.

It took me dozens of conversations before someone allocated resources to the localization project. Dozens. Not three. Not five. Dozens.

Most people quit after the first no. Some quit after the third. The ones who get labeled visionary are the ones who keep going until someone says yes.

This doesn't mean being annoying. It means:

  • Finding different angles to present the same solution
  • Building more proof as you go
  • Bringing the idea to different decision-makers
  • Timing your pitches strategically
  • Showing early wins from small experiments

Professional relationships make this easier. When you've built credibility across your organization, persistence looks like determination rather than desperation.

Why Technical Leaders Need This Framework

You're already doing hard work. Infrastructure migrations. System redesigns. Technical debt reduction. Security improvements. All of it matters.

But if that work stays invisible, you don't advance. You don't get the resources you need. You don't get recognized as someone who drives business value.

The Observation Framework gives you a repeatable process for:

  • Identifying problems others have stopped seeing
  • Building the case for solving them
  • Getting resources allocated without executive authority
  • Building a reputation as someone who moves things forward

That reputation is what people mistake for vision. It's not. It's observation plus persistence plus storytelling.

What This Looks Like in Practice

Jobs didn't wake up one day and predict the iPhone. He spent years watching people use technology. He noticed the friction of fixed keyboards on smartphones. He built prototypes. He persisted through technical challenges and internal skepticism. By the time he announced the iPhone, he'd already solved the hard problems through observation and iteration.

Bezos didn't predict e-commerce. He read growth projections, made lists, analyzed selection advantages. He started with books because the numbers made sense. He built proof. He kept going when others said online shopping would never work. His "vision" was actually careful analysis of what customers needed combined with relentless execution.

I didn't predict that localization could be easier. I watched teams suffer through manual work. I built prototypes showing a better way. I made the business case. I kept pitching until resources were allocated. The "visionary" award came after the work, not before it.

Same pattern across all three examples:

  1. Watch people work (really watch, don't assume you know)
  2. Notice the friction they have normalized
  3. Build proof it could be different
  4. Tell the story until resources are allocated
  5. Do not quit after the first no

Your Action Plan: Starting This Week

Block two hours this week. Watch someone on your team do their actual work.

Not a meeting about the work. Not a status update. Sit with them while they do the work. Ask them to narrate what they are doing. Listen for the sighs, the workarounds, the "I wish this would..." comments.

Do not fix anything yet. Just watch and listen.

Notice what they have learned to accept as "just how it is."

That is where your next "visionary" idea is hiding. It is not in predicting the future. It is in refusing to accept the friction everyone else has normalized.

Then follow the framework:

  • Build a small proof of concept (even if crude)
  • Gather data on the current cost and potential savings
  • Tell the story to multiple people in different ways
  • Keep refining based on feedback
  • Do not stop after the first no

You do not need executive authority to start this process. You do not need to be anointed as visionary. You just need to see what others have stopped seeing and refuse to accept it.

The "visionary" label will come later, after you've done the work. And by then you'll know it was never about vision at all.


What friction has your team normalized that you stopped noticing? What would you see if you watched them work for two hours this week?

You're great at the work. Let's build the bridge.

Ready to turn observation into action and build your reputation as someone who moves things forward? Let's talk about what you're seeing and how to build the case: https://www.jessestaffordcoaching.com/lets-talk

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